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Table 1 The demographic, socio economic and health characteristics of patients (n = 212)

From: Patient satisfaction in a Moroccan emergency department

Variables

n (%)

Age (years); mean ± SD

42.5 ± 16.2

Gender

 

Female

94 (44.3)

Male

118 (55.7)

Marital status

 

Single

60 (28.3)

Married

138 (65.1)

Separated

8 (3.8)

Widowed

6 (2.8)

Residence

 

Urban

160 (75.5)

Rural

52 (24.5)

Education Level

 

No education

102 (48.1)

Primary

38 (17.9)

Secondary

46 (21.7)

High

26 (12.3)

Health Insurance

 

Yes

50 (23.6)

No

162 (76.4)

Priority code*

 

Emergent

36 (17)

Urgent

126 (59.4)

Non-urgent

50 (23.6)

Waiting time (per minuts); median (IQR)

47.5 (15–100)

Day of week

 

Weekday

178 (84)

Weekend

34 (16)

Guidance of patients

 

Discharge

77(36.1)

Admit

118(55.2)

Transfer

14(6.3)

Not seen

3(2.4)

Main diagnostics

 

Abdominal pain

74 (34.9)

Trauma

36 (17)

Asthma-bronchitis-emphysema

32 (15.1)

Hand laceration

28 (13.2)

Chest pain

20 (9.4)

Gastrointestinal hemorrhage

12 (5.6)

Others

10 (4.7)

  1. SD, Standard deviation; IQR, Interquartile range; n (%): Number (percentage).
  2. *Triage classification per Waldrop et al. 10.