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Table 3 Association between satisfaction with overall care; willingness to return, and patient-reported problems

From: Patient satisfaction in a Moroccan emergency department

Questions OR 95% CI P value
Willingness to return    
Yes 0.13 0.71-0.25 < 0.001
No 1 --- ---
Patient-reported problems    
Help not received when needed 2.99 1.54-5.81 < 0.001
Poor explanation of potential causes of problem 3.01 1.56-6.11 0.001
Not told about potential wait time 1.99 1.21-4.81 0.002
Not told when to resume normal activity 1.89 1.14-3.14 0.014
Poor explanation of test results 2.08 1.26-3.45 0.004
Not told when to return to the ED 2.11 1.30-3.48 0.005
  1. OR, Odds Ratio; 95% CI, 95% Confidence Interval; N, Number. %: Percentage. 1 indicated a reference category; Odds ratio > 1 is indicated a bad satisfaction. Odds ratio < 1 is indicated a better satisfaction.