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Table 4 Univariate and multivariate analysis of predictors of satisfaction related to demographics, socioeconomics, and health characteristics

From: Patient satisfaction in a Moroccan emergency department

Characteristics

Univariate analysis

Multivariate analysis

OR

95% CI

P value

OR

95% CI

P value

Age (per years)

1.01

0.99-1.02

0.6

---

---

---

Gender

      

Male

1

---

---

---

---

---

Women

0.93

0.56-0.52

0.78

---

---

---

Marital status

      

Married

1

---

---

1

---

---

Others

0.52

0.31-0.86

0.10

0.67

0.34-1.16

0.15

Residence

      

Urban

1

---

---

---

---

---

Rural

0.81

0.47-1.40

0.33

---

---

---

Distance patient’s home hospital

      

≤ 10 Kilometers

2.32

1.40-3.84

0.001

2.64

1.53-4.53

< 0.001

> 10 Kilometers

1

---

---

1

---

---

Education level

      

No education

1.10

0.45-2.44

0.82

2.53

1.02-6.3

0.04

Primary

1.22

0.49-3.06

0.67

3.04

1.10-8.04

0.03

Secondary

2.21

0.91-5.38

0.08

5.19

2.04-3.21

0.001

High

1

---

---

1

---

---

Monthly income

      

Less than 180 euro

0.62

0.38-1.03

0.065

0.78

0.45-1.35

0.37

More than 180 euro

1

---

---

1

---

---

Health insurance status

      

Yes

1

---

---

---

---

---

No

1.09

0.5-1.98

0.8

---

---

---

Type of admission

      

Emergent

0.11

0.05-2.26

<0.001

0.15

0.04-0.31

< 0.001

Urgent

0.26

0.13-0.52

<0.001

0.35

0.15-0.86

0.02

Non urgent

1

---

---

1

---

---

Waiting time

      

>15 minuts

1

---

---

1

---

---

≤15 minuts

0.41

0.24-0.71

0.001

0.41

0.23-0.75

0.003

Day of week

      

Weekday

1.97

1.03-3.74

0.04

2.66

1.32-5.34

0.006

Weekend

1

---

---

1

---

---

  1. OR, Odds Ratio; 95% CI, 95% Confidence Interval; N, Number. %: Percentage. 1 indicated a reference category; Odds ratio > 1 is indicated a bad satisfaction. Odds ratio < 1 is indicated a better satisfaction.
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